Global Logistics and Flexible Delivery Services

Shipping & Delivery

Our commitment to craftsmanship extends seamlessly to our delivery process. We offer flexible, customer-focused shipping options to ensure your piece arrives safely, anywhere in the world.

Meticulous Delivery, Global Reach

Specialized Packaging

Custom-built crates and archival-grade protection ensure zero movement and maximum insulation for every unique piece.

Flexible Delivery Options

We coordinate all logistics and offer various delivery levels worldwide, including optional White-Glove service via specialized third-party carriers.

Insured Worldwide

Every shipment is fully insured against damage in transit, managed by dedicated fine-art logistics partners to over 100 countries.

Secure Crated Freight (Worldwide)

This is our base service for shipping globally. The item is securely crated and delivered to the curb, or the nearest accessible ground floor entrance of the delivery address.

✓Shipment is delivered on a pallet via specialized freight carrier.
✓Requires the recipient to arrange for movement, unpacking, and setup of the item inside the location.
✓Delivery appointment scheduling is included.
✓International shipments are quoted as **DDU (Delivered Duty Unpaid)** unless specified otherwise.

Lead Time Clarification

Shipping transit time typically ranges from 1-4 weeks, depending on the destination and carrier’s schedule. This is in addition to the stated production time of your item.

Premium White-Glove Coordination

Upon request, we can coordinate White-Glove service through established third-party logistics partners globally for the highest level of care and convenience.

✓Includes two-person crew for careful maneuvering into the designated room.
✓Complete unpacking and placement of the item (e.g., attaching components, positioning).
✓Removal and disposal of all packaging materials and debris.
✓Service scope is tailored to the specific architecture of the delivery location. Please inquire for a specific quote.

For all international shipments, the client or recipient is typically responsible for local duties, taxes, customs brokerage fees, and VAT. We recommend consulting a local customs broker for accurate import cost estimates.

Storage Services.

Commissioned pieces often complete prior to site readiness. Aftab Gallery can arrange secure, climate-controlled storage for your acquisition for up to 30 days post-completion as a courtesy, with extended terms available upon request.

Receiving Your Order: Inspection Protocol

To protect your investment and ensure a seamless claims process if necessary, please follow these steps precisely upon delivery.

Step 1: External Assessment

Prior to signing the Bill of Lading, conduct a visual inspection of the crate. Note any signs of impact, crushing, or moisture directly on the carrier’s paperwork.

Step 2: Liability Transfer

Please note: A signature without exceptions confirms the shipment arrived in perfect condition. To protect your insurance claim, you must record specific observations (e.g., “crate corner dented”) before the driver departs.

Step 3: Internal Verification

Upon uncrating, if any anomaly is found, cease unpacking immediately. Photograph the condition and contact Aftab Gallery within 48 hours to initiate a resolution.